Our Story
At RECLAIM, we believe recovery is about more than stopping substance use. It’s about rebuilding safety, self-worth, emotional understanding and connection to yourself and others.
We are dedicated to creating a safe space for each individual to begin reclaiming their sense of agency at their own pace.
Why RECLAIM?
Finding the right counsellor isn’t just about qualifications.
It’s about finding someone who understands your experience.
RECLAIM was created because I know how overwhelming recovery can feel. Not just the addiction itself, but the feeling that everyone is speaking a language you don’t understand.
Recovery doesn’t have to start with clinical terminology.
It starts with feeling heard.
As someone with lived experience of addiction and long-term recovery, I understand the reality of what addiction feels like. As a certified Alcohol and Other Drug counsellor, I also understand how to support lasting change using evidence-based practice.
At RECLAIM, you don’t need to have the right words.
You don’t need to understand trauma, attachment or emotional regulation before you reach out.
You simply need a place where you can have an honest conversation with someone who understands both the personal and professional side of recovery.
Because healing begins when we feel understood.
That’s what RECLAIM was built to offer.
Whether you’re thinking about stopping, returning after relapse, supporting a loved one, trying to build a meaningful life in recovery or learning to live without substances RECLAIM was created for you.
Why Online?
Online counselling can provide accessible, flexible and meaningful support from the safety and comfort of your own environment.
Research has consistently shown that online counselling can support strong therapeutic connection, client satisfaction and positive treatment outcomes comparable to face-to-face therapy